Policies

Policies

TURNAROUND TIME
Turn around time for shirts:1-7 days + shipping time
Turn around time in cups,mug,tumblers:
1-5 days + shipping time
Once order is completed you will be receiving a email of the ídem nd number.
Please allow 1-7 business days.
   processing time for First Class orders to ship. If your order includes a preorder item, it will not ship until that item arrives.
tie-dye takes about 1-7 days to results nd they all are different all the time nd the makes it unique.
  Please understand that they are still experiencing delays due to COVID and are doing the best they can. We are not responsible for any delays with USPS and will not refund shipping costs for their delays.
    Local picks:
i provide local pick up.
local drop off is a additional $10 on top.
          PREORDER ITEMS
Orders that include preorder items will not ship until all the items have arrived. The expected ship date for each preorder item can be found in either the product description or in the title of each size. That date means that we do not have the item on hand and will not until on or before the expected ship date
we no longer allow order changes to be made once an order has been placed. Please double check your cart prior to placing your order. If there is an error such as sizes, we will be happy to cancel the order so you can place it again with the correct items as longest you send us a email with your order information.
    DAMAGED/DEFECTIVE OR INCORRECT ITEMS
Please inspect your items before wearing or washing. If your item is damaged or defective, please send an email to Az.rad.2020.c@gmail.com within 7 days of delivery. Please include pictures of the damaged item as well as your order number (found on your packing slip)
              EXCHANGES POLICY
Our policy 7 days. If 7 days have gone by since you have received your purchase, unfortunately we can’t offer you a exchange. The customer is responsible for shipping costs associated with the exchanging their item unless there is an error on our part.
   To be eligible for a exchange, your item must be unused and in the same condition that you received it. Please inspect your item as soon as you receive it. We cannot exchange an item once it has been washed.
    To complete your exchange please notify us via email topic exchanging  before you mail us back your product.
            Exchange (if applicable)
We charge a 10% restocking fee. 
We do accept exchanges. To exchange your item you will need to email us and let us know that you are wanting to exchange your item before mailing it back. Once we receive your item in the mail we will email you within 7-10 business days with checkout code worth the dollar amount of your exchange.
      Please read the following information prior to initiating an exchange:
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you want an exchange you are responsible for shipping costs both ways.
  • Limited Edition and Mystery Items are FINAL SALE and are not eligible for returns or exchange.
  • Leggings/Yoga pants/Shorts  not qualify for returns or exchange. 
  • Boutique items not qualify for  returns or exchange.
  • Seasonal/Holiday Items are not eligible for returns.
  • Mugs, wine glass, tumblers are not eligible for returns or exchange.
  • Email us at for more details on the process of the exchange Az.rad.2020.c@gmail.com 
       If you are shipping an items you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

    for other questions please email me at:
  • az.rad.2020.c@gmail.com